Month: August 2022

The Event Management Process is designed to manage and control any service-related events. An event is simply a change or update in any IT service or configuration item’s state. The ITIL Service Operation stage uses the Event Management Process. Online ITIL Trainings are free and briefly discuss the ITIL Service Lifecycle, including its stages and…

Read More “The 5 Objectives of Event management Process” »

ITIL lifecycle has five stages: Service Strategy, Service Design and Transition, Service Operation, Service Operation, and Continual Improvement. These stages are interconnected and are briefly covered in our Free ITIL Foundation Overview course. They make up the perfect ITIL Service Management Plan. Each stage has its own content and an ITIL process. Each stage must…

Read More “The ITIL Service Lifecycle: 5 ITIL Service Management Processes” »

Six Sigma projects are divided into five phases: Measure, Analyze and Improve, Control, and Define. These five stages, also known as DMAIC, are what you will learn in the Lean Six Sigma Green Belt course. To become a Six Sigma Green Belt, one must have a solid understanding and appreciation of Six Sigma principles. You…

Read More “Phase is defined by the 5 Deliverables of Six Sigma” »

The Network Diagram is the main output of the third process in Time Management, Sequence Activities process. Sequence Activities process sequences the activities that have been defined in the define activities process. Because different activities will depend on each other. The Network diagram shows the interrelationship between activities and boxes. Precedence Diagramming Method is the…

Read More “The 4 Types Relationships in Precedence Diagramming Method” »

It is difficult to manage knowledge. Many times, we have a lot of data but very little information and knowledge. We don’t always know what knowledge is valuable or not. It is also difficult to document tribal knowledge and experience. Too often, data pockets are found in multiple sources and tools. It can be difficult…

Read More “How do the 4 Levels of SKMS Work?” »

Ask the question “What worries you about this project or your piece of the project / what opportunities do you see” to team members?.individually or in a group setting Pick 3-5 projects that you think are likely to have a big impact for a short project. These can be expressed as “Given [situation] there’s a…

Read More “Risk Management for Small Projects. I know that I have neglected to manage small/simple projects in the past. However, the need for risk management becomes evident when managing large/complex projects. This topic was the subject of a recent discussion in pmStudent.e-Learning. I’ll share some of my thoughts and welcome your comments. Scaling it down photo by Soggydan Dan Bennett via flickr. My basic principle when managing small projects is to scale back the critical project management processes to fit the environment, not eliminate the need. Although I didn’t feel this way in the beginning, my perspective changed after managing larger projects. I see the value of thinking about even the smallest projects in an organized way. Sometimes, distinct activities can be combined on smaller projects. However, I’ve come to the conclusion that this is not optimal. Respecting the boundaries between discrete projects management processes is key to clarity and thought. This helps you get better results and preserves the integrity of your process. Intuition: The simpler a project is, the easier it will be to intuitively grasp the risks involved. If your project is two weeks long, you will need to think about the risks when planning the project. Because it is a short time frame, you will probably be quite proficient at it if your team has done similar projects before. How valid is our “gut feeling” in identifying and assessing risk? The longer a project takes, the more involved it becomes. Continuous risk management is essential for a long-term project. This will ensure that you identify and assess all risks throughout the project’s life cycle. Even if a project is only for a month, it is possible to only do this activity once or twice. It’s not going be a 2-hour discussion. It should be a 5-minute conversation. Steps to manage risk in small projects” »

“Everything in life comes with some risk. What you need to learn is how to navigate it.” Reid Hoffman There are always risks involved in any project. How you manage those risks is up to you. The best place to start is right at the beginning. When a project idea has been discussed, it is…

Read More “Risk Management is all in your head” »

Before I left, I checked the website of my city to see if our snow plow fleet was in good condition. It allowed me to plan a route which was more difficult but also less risky. I also checked Twitter. The references to “my street”, however, were not helpful. Sometimes data is not reliable enough…

Read More “Risk Management in the Snow There was a lot of snow during the Christmas holiday. It was a lot. This is NOT the vehicle that I drove around in. We couldn’t make it to my in-laws for their birthday celebration and Christmas presents for my 3 spoiled boys, so we stayed the night. It was getting worse and there weren’t any snow plows until the next day. I would not have driven back Saturday afternoon, but Snickers had to be taken care of. I decided to venture out, leaving my family warm and safe. THEN IT HAPPENED. It didn’t happen. I was not fooling you! I began to think about the increased risk in my environment. It was a risky situation, and I began to see it through the eyes of a project manager who has always taken risk management seriously. Data” »

Projects are one-off endeavors that create new products, services, or processes. Planning requires no prior experience or knowledge. Planning assumptions can be flawed if you don’t have enough information, incorrect data, or an incorrect interpretation of the data. You might miss something important in your planning. Unexpectedly, someone intervenes? Unexpected because your analysis of stakeholders…

Read More “Risk Happens Guest post from Mike Clayton Why Every Project Manager Needs to Understand Risk Project Management is a discipline that was born out of necessity. We wouldn’t need separate tools and processes if projects weren?t so difficult. We need them because we have to make changes within constraints like budget, schedule, and performance. As a project manager, your job is to plan and define your project with care. Gather all data, then use your knowledge, expertise, and reasoning to create a plan. Planning Fallacy Daniel Kahneman, Amos Tversky called it “planning fallacy”. The belief that you can meet a deadline. Even if you have a history of over-runs. A plan that is not well-thought out is almost as bad as one that isn’t. President Eisenhower Shift: Plans are useless, but planning is everything. What happens when things go wrong? The universe doesn’t care about your plans. Risk Management is a second discipline. Project management is deeply intertwined? Risk Management is a result of the same necessity. Risk can be defined as uncertainty that can impact outcomes. This definition includes the two main components of risk: uncertainty and impact. These can be measured in many ways, such as financial, reputational, schedule, reputational or the level of disruption to your projects. There are many reasons uncertainty can occur. Here are seven of the most frequent:” »

Risk Seeker – Enjoys and seeks uncertainty in order to find greater opportunities. They can be optimistic and not take potential negative consequences seriously. Risk Averse – Does not like uncertainty and isn’t comfortable with risk Risk Tolerant – able to tolerate uncertainty but is prone to ignoring it. Risk neutral – Analyzes risks and…

Read More “Risk Attitudes Today I listened to Cornelius Fichtner’s new PM Podcast episode. How does risk attitude affect your project? Cornelius delivers great content as usual. Janice Preston’s interview was very informative and helped me understand the concept of risk management. They teach that risk management is almost a module that you create while planning and then insert into your project plan. They talk about reviewing and updating it frequently. It’s something I have never heard them mention in the context of the risk attitudes and project stakeholders. If you haven’t, you should listen to this episode. However, I enjoyed the classification of four distinct risk attitudes.” »