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Audio Transcription:
Ben Aston
According to PMI research, more than 80 percent of high-performing companies report that leadership skills are the most important skill for project managers in order to manage complex projects. The traditional iron triangle of project management, controlling costs and managing performance is now gone. These are not enough to ensure success by themselves. What does project leadership entail? These skills are what? What are they? How can you develop it? What does leadership success look like for you? Listen to today’s podcast and learn how to lead better teams and projects so that you can deliver more valuable, successful projects.
Ben Aston
Thank you for tuning in. Ben Aston is the founder of Digital Project Manager. Welcome to the DPM podcast. We are on a mission help project managers succeed and help people manage projects better. We are here to help you elevate your project management skills. Check out thedigitalprojectmanager.com to learn about our training and resources we offer through membership. Clarizen, a leader in enterprise project management and portfolio management software, brought this podcast to you. Clarizen.com is your source for more information.
Ben Aston
Susanne Madsen joins me today. You can find her at susannemadsen.co.uk. Susanne is a globally recognized project leadership coach and trainer. She is the author of The Power of Project Leadership. The Project Management Coaching Workbook is now in its second edition. She works with organizations around the world to deliver leadership development programs as well as coaching to improve project and change managers’ abilities to lead. So hi Susanne. We are so grateful that you joined us today.
Susanne Madsen
Hello, Ben. Thank you so much.
Ben Aston
So let me start by digging a little deeper into your story. I know that you have a lot of experience in project management. You have evolved from a project manager to a coach and a leader coach. Can you tell us about the evolution of your role as a project manager and how it started? That was a great fit, and it led to the role of leadership coach.
Susanne Madsen
Yeah, sure. I have between 20 and 25 years experience. I have stopped counting. And this was back before 2000, so I can tell you that there wasn’t much focus on project management. People who became project managers like me were just “accidental project managers”. At the time, a lot was being focused on what we called “new media”, which is no longer relevant. Companies wanted their own websites. There was a lot going on in commerce. This was the place I found my role when I graduated. So I ended up working for a company that helped organizations get online. That’s how I got into project management. That’s how it all evolved. I am a consultant in technology, and I don’t have any technology experience. That was quite interesting. But I was always in product management. From that point on I was a consultant to an investment bank. I thought, you see, as a consultant you are kind of being looked down upon a bit because consultants, you understand, go from one thing and do another. So I decided that I had to make my own decision about the direction I was going. I joined a bank. And I believe most of my pr
